Support

Knowledge Base

Quick answers for domains, DNS, billing and renewals.

How long does DNS propagation take?

DNS changes can take some time to appear everywhere. Use a public DNS checker to confirm propagation.

How do I renew a domain?

Open Dashboard → My Domains → Manage and use the renewal action when your domain is eligible.

How do I add a TXT record?

Open a domain and use DNS Records to add the host and value you were given.

How do I pay manually?

Open your unpaid invoice and submit the payment transaction details shown in the payment flow.

Open a Ticket