Legal & Governance
Master Terms & Legal Hub
Complete documentation of SITES.BD operational guidelines, BTCL compliance frameworks, absolute user liabilities, and exhaustive acceptable use prohibitions.
1. Introduction and Platform Governance
Welcome to SITES.BD. By accessing our platform, registering domains, or utilizing our hosting infrastructure, you agree to be legally bound by our comprehensive terms. Operating under country-code top-level domain frameworks and guidelines enforced by the Bangladesh Telecommunication Company Limited (BTCL), we maintain zero tolerance for illegal activities, digital fraud, and phishing[cite: 1, 2].
2. Complete Index of Legal Policies
Click on any policy below to read the full, detailed legal documentation:
Terms of Service (ToS) →
Core contractual agreement, account eligibility, identity verification rules (NID/Passport), and binding user obligations.
Acceptable Use Policy (AUP) →
Strict prohibitions against phishing, malware, fraud, spam, and illegal content distribution.
Privacy Policy & Data Protection →
How we collect, encrypt, secure, and handle personal and identity verification information.
Refund & Cancellation Policy →
Non-refundable rules for domain registrations, web hosting, custom website designs, and service expirations.
DMCA & Copyright Policy →
Procedures for submitting copyright infringement notices and takedown requests.
Legal Disclaimer →
Liability limitations, third-party disclaimers, and "as-is" service notices.
Cookie Policy (GDPR / CCPA) →
Tracking technologies, cookie consent, and user privacy controls.
Service Level Agreement (SLA) →
Target uptime standards, maintenance windows, and absolute liability limits.
Report Abuse, Phishing, or Violations ↗
Direct form and submission desk to report illicit activities, phishing scams, or security breaches.
3. Exhaustive Acceptable Use Prohibitions & Illegal Acts
To safeguard our platform, ensure regulatory compliance with BTCL/BTRC, and protect internet users, absolute prohibitions are enforced. Engaging in any of the following activities constitutes a severe breach of our terms, resulting in immediate account termination, domain blacklisting, and reporting to law enforcement:
A. Digital Fraud, Phishing, and Impersonation Prohibitions
You are strictly prohibited from:
- Creating deceptive web pages mimicking commercial banks (e.g., EBL, BRAC, DBBL) to harvest credentials.
- Setting up fraudulent login portals for Mobile Financial Services (MFS) such as bKash, Nagad, or Rocket.
- Impersonating government portals, National ID verification sites, or utility payment gateways.
- Executing deceptive e-commerce scams, Ponzi schemes, fake lotteries, or unauthorized crowdfunding.
- Hosting credential-harvesting phishing kits or deceptive redirection scripts.
B. Cyber Threats, Malware, and Network Attacks
You are strictly prohibited from:
- Hosting, distributing, or linking to viruses, trojans, ransomware, spyware, or malicious payloads.
- Deploying Botnet Command-and-Control (C&C) infrastructure or automated attack scripts.
- Conducting unauthorized port scanning, vulnerability probing, or penetration testing against external servers.
- Launching Distributed Denial of Service (DDoS) attacks or SYN-flooding from hosted resources.
- Operating open proxy relays, unauthorized mail relays, or spam-bot infrastructure.
C. Unlawful Content, Harassment, and Decency Violations
You are strictly prohibited from:
- Publishing defamatory, libelous, harassing, or threatening material targeting individuals or organizations.
- Disseminating Child Sexual Abuse Material (CSAM) or non-consensual intimate imagery (NCII).
- Hosting adult pornography or explicit content violating the Pornography Control Act and national decency laws.
- Promoting terrorist propaganda, hate speech, sectarian incitement, or illegal weapons trafficking.
- Distributing unauthorized gambling portals, betting sites, or illegal narcotic substances.
D. Intellectual Property Violations and Resource Abuse
You are strictly prohibited from:
- Hosting cracked software, pirated media streams, keygens, or counterfeit trademarked merchandise.
- Scraping copyrighted databases or operating unauthorized torrent indexing trackers.
- Overloading server resources, cryptocurrency mining, or abusing shared CPU/RAM allocations.
- Submitting false, stolen, or forged NID/Passport verification documents during account registration.
- Failing to join official mandatory community channels (WhatsApp, Telegram, YouTube, Facebook) required for status verification.
4. Summary of Legal Liability & Enforcement
Under Bangladesh Telecommunication Company Limited (BTCL) domain regulations and national cybersecurity statutes, the primary registrant assumes 100% legal, financial, and criminal accountability for all activities tied to their assigned domain[cite: 2]. SITES.BD acts strictly as an intermediary and reserves the absolute right to immediately suspend, lock, or permanently terminate any domain, hosting account, or user profile upon detecting or receiving complaints regarding policy violations, without prior notice or financial compensation[cite: 1, 2].